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Compensable Time Notice: This Newsletter is an optional read and an informative update only. You are note required to read this email. Emails are saved to StoweSnowPros.com and can be read during working hours. New to the Stowe Ski + Ride School Team?! Welcome!! The Ruschp Report is our Monthly Newsletter. This email is informative for all staff but may include details regarding events specific to rehire staff only. If you have questions, please email StoweSnowPros.com for clarification. | ||||||
Stowe Snow Pros, All signs are pointing to winter! The corn fields are being harvested, we've seen our first "Snoliage" on Mansfield, with a frosted summit overlooking colorful foliage below, and we've officially moved past peak fall colors. Winter is right around the corner, and we're now just over two weeks away from welcoming our team back for Winter 2026-27 onboarding. Speaking of onboarding, we're introducing something new this year: Onboarding Days. These pre-assigned onboarding groups are designed to help streamline the onboarding experience and ensure every Snow Pro receives the support they need to be ready for the season ahead. By taking a more proactive approach, we hope to reduce common onboarding challenges and make the process smoother for everyone. Be sure to read more about it below, and watch for an additional email with onboarding details coming soon. Our team continues to grow as we get closer to the season. We're excited to welcome back Ryan Norton: Assistant Manager of Adult Programs & Adaptive, and Mark Goodman, Assistant Manager of Nordic. We have a great newsletter for you this month, and we can't wait to see everyone soon. Get Stowe'kd! Tim Shannon | ||||||
Team, I am excited to announce two new Assistant Managers to our Team, Morgan Rafferty and Dave Reynolds. Morgan and Dave are both new to us, but not new to Vail Resorts. We are thrilled to have them joining our team this season and we look forward to getting to know them both. | ||||||
Morgan Rafferty Hi All! My name is Morgan and I am super stoked to be joining the Stowe team this season! I have spent the past four seasons working in Breckenridge, CO as a kids ski instructor and supervisor but am excited to return to my East Coast roots. Outside the winter season, I spend my time working in the Adirondacks running the waterski program for a summer camp. When I am not on the slopes or by a lake, I enjoy playing volleyball, hiking, and reading. Joining this tight knit community and highly experienced team is such an honor. I cannot wait to meet everyone and look forward to an incredible season with all of you!  | ||||||
David Reynolds Hi everyone! My name is Dave, I recently retired after more than 20 years with Fort Lauderdale Fire Rescue, where I served as a Fire Lieutenant and paramedic. After relocating to Vermont, I joined the Okemo Ski + Ride School last season as a snowboard instructor, earned my PSIA-AASI Level I certification, and spent the summer helping lead Camp Gokemo as Head Counselor/Assistant Coordinator. I'm excited to bring those experiences into my new role at Stowe and continue learning and growing within Ski + Ride School. Outside of work and riding, I enjoy exploring Vermont with my wife, DeeDee, spending time with our six Siberian Huskies, and working on home projects. I'm looking forward to getting to know the Stowe team, supporting our instructors and guests, and continuing to learn and grow within Ski + Ride School. I can't wait to meet everyone and be part of a great season!  | ||||||
Join us at our upcoming events! | ||||||
Summer Social Series #6 - The Final Social Join us for our final Summer Social, held on every third Thursday throughout the summer to stay connected, say hello, share some laughs, and spend time with fellow Snow Pros.
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This year's Fall Refresher will be more important than ever for returning employees. With new onboarding processes in Workday, the My Epic app, Lesson Connect, and other operational updates, this is your opportunity to get prepared for the season ahead. We've heard your feedback and are pleased to confirm that Fall Refresher will remain a one-day event. The day will include leadership updates, key announcements, and required training sessions such as Slope Safety, Snow Pro Need-to-Know, and other essential operational topics. Please plan to attend and stay for the full day to ensure you receive all required training and information needed for a successful season. Additional details and the full agenda will be shared soon. | ||||||
Summer training opportunities continue, planning for Fresh Tracks is underway, and the tentative Elective Training Calendar is now available on StoweSnowPros.com. New this year, we've introduced a calendar view of our training schedule, making it easier than ever to see upcoming opportunities and register for events. The calendar includes clickable signup links and is available both on StoweSnowPros.com and in the Stowe SRS App. Whether you're working toward certification goals, building new skills, or preparing for the season ahead, we encourage you to take advantage of these training opportunities and stay engaged throughout the fall. Be sure to check the calendar regularly, as additional training sessions and updates will be added as plans continue to develop. Fresh Tracks details will be announced in the coming weeks. Save the date: Fresh tracks will be Dec 7th - 10th. David Raybould  | ||||||
Fall is upon us, and Opening Day is right around the corner! There is a lot of excitement building as we prepare for another great season. We’ll soon welcome back our Assistant Managers, followed by Refresher and Veteran Staff Training with all of you. It won’t be long before we’re back on snow doing what we love most: creating memorable experiences for our guests. The biggest change this year is the introduction of Lesson Connect and the integration of the My Epic App with Ski & Ride School operations. As many of you have already seen through recent communications, these new tools are designed to elevate the guest experience by streamlining check-in and check-out, providing easier access to a child’s or group lesson journey, and creating more consistent progress tracking and lesson leveling across our resorts. For instructors and staff, this transition brings the lesson experience into the digital age. Lesson details, student information, and progress reporting will be available at your fingertips. Sharing student photo opportunities with families will be easier than ever, and the reliance on paper forms will be greatly reduced, with paper only remaining available as a backup when needed. We’re excited to bring these changes forward and confident they will create a better experience for both our guests and our teams. Thank you for your continued dedication, flexibility, and enthusiasm as we prepare for another outstanding season. See you at training, and here’s to a fantastic winter ahead! ⛷️🏂❄️ Deb Dennison | ||||||
Looking for a faster, easier way to access the tools you use every day? Download the Stowe SRS Mobile App, enroll in push notifications, and enjoy one-touch access to the resources and applications you need throughout the season. The Stowe SRS Mobile App is designed to provide quick access to the tools Snow Pros use most frequently, helping you stay informed and connected whether you're on the mountain or on the go. For more detailed information and resources, StoweSnowPros.com remains your primary source for all Ski & Ride School communications and documentation. This year, we've also redesigned StoweSnowPros.com with a cleaner, more streamlined navigation experience, making it easier to find the information you're looking for quickly. Whether you prefer using the mobile app or the website, you can choose the tool that works best for you. Download the app, enable push notifications, and stay connected all season long!
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Team, Our Skier Services sister department, Cubs Child Care, is looking for dedicated individuals to join their team. If you have a friend, family member, spouse, partner, or someone in your network who enjoys working with children, please share these opportunities with them! Now Hiring
Why Work at Cubs Child Care? Employees enjoy a variety of great benefits, including:
This is a fantastic opportunity for someone looking to build a career in early childhood education while enjoying the unique lifestyle and benefits that come with working at a mountain resort. For more information or to apply, please contact Cubs Child Care at stowecubs@vailresorts.com or visit the Vail Resorts Careers website. Please Help Us Spread the Word! Know someone who would be a great fit? Share these opportunities and help us build an exceptional team for our youngest guests! | ||||||
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Missed a preview of the My Epic App and Lesson Connect newsletter campaign? Check out the past previews and FAQs on the StoweSnowPros.com Recent Communications page. Password: chip2chin
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Welcome to October! Are you ready for Spooky Season?!  | ||||||
Stowe Ski + Ride School Official Newsletter |