Your Instructor.snow.com password is $noW2627 and cannot be changed. Your username is your active employee pass number, located on your current active ski pass (not your six-digit employee ID). New hires - you will get your pass after your in-person paperwork.

If you are having trouble logging in, please contact Ski School Admin, Dave Jakubson- to look up your active pass information. Note that whichever pass is scanned on a given day is your active pass; this includes your mobile pass.

For all other password-related issues, contact the IT Support Center at 970-754-4357 to have your password reset.

Your Vail Resorts User ID gives you access to all the employee systems on Single Sign-On.

Generally, your Vail Resorts User ID will follow the following format: firstname.middleinitial.lastname@vailresorts.com. Please note, this new Vail Resorts User ID is just a new login username – while it may look like an email address, it does not provide access to a Vail Resorts email account. 

Your initial password is P$wdMMDDYY with your birthday in place of MMDDYY. You will be prompted to create your own unique password the first time you log in.

If you have issues with your login or password, please contact our IT Support Center at at 970-754-4357, or by email ITsupportcenter@vailresorts.com. (Have your 6 digit employee ID handy)

You can reset your password here if registered: mypassword.vailresorts.com.

As a reminder, this password is associated with your Vail Resorts User ID and gives you access to all of the employee systems on Single Sign-On.

For additional password support, please contact our IT Support Center at 970-754-4357 or by email at ITsupportcenter@vailresorts.com. (Have your 6-digit employee ID handy)

What is MFA?

Multi-Factor Authentication (MFA) is identity verification performed by using a combination of your username, password and physical device in your possession such as your phone. By using MFA, you are protecting your personal data, as well as that of your colleagues, our guests, and our Company. MFA is required for your security.

How do I set up MFA?

Enroll your devices at mfa.vailresorts.com. All you need is an accessible phone – mobile or landline. Setup only takes a few minutes.