 | A Closer Look at Lesson Connect Aug 10, 2026 |
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In this issue |
Stowe Snow Pros, Today, we're taking a closer look at Lesson Connect—an instructor-focused tool designed to make teaching easier, streamline daily tasks, and help you deliver even more personalized experiences for your guests. To develop this instructor tool, we brought together a group of respected instructors from across the enterprise to help design and influence the experience. After launching Lesson Connect, we continued to gather feedback from instructors and supervisors across the company, which directly informed a series of enhancements and improvements for next season. Many of the updates you'll see in Lesson Connect are the result of insights and suggestions shared during Year 1. In the coming weeks, we'll share more about both Lesson Connect and Ski & Ride School in My Epic and the valuable role your feedback will play in evolving the experience these apps create. Check out some key features on Lesson Connect below! |
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| | Digital Class Lists & Lesson Management |
Highlights & Instructor Benefits - Digital class lists and student profiles
- No more soggy class lists, missing paperwork, or searching for a pen on snowy days
- Access to guest information, including allergies, special considerations, and emergency contacts
- Important information is available at your fingertips in a moment's notice
- Check-in photos of each child
- No more writing out long outfit descriptions for children in your lesson
- Transfer students and photos between instructors digitally
- Smooth student transfers with just a push of a button
- Take, tag and share photos directly in Lesson Connect
- Easy way to gain connection with guests to support building clientele
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| | Skill Reviews, Notes & Guest Communication |
Highlights & Instructor Benefits - Complete digital skill reviews
- Provides simple language for a seamless checkout and consistent guest communication
- Record personalized instructor notes with AI-assisted lesson summaries
- Spend less time writing and more time preparing for your next lesson
- Support for badges, milestones, and achievements
- Celebrate progress and provide guests with tangible accomplishments
- Improved student review
- Review multiple students quickly and efficiently
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| | NEW: Lesson History Highlights & Instructor Benefits - View previous lessons and skills history
- Spend less time on verbal assessments and more time teaching
- View recommended next level
- Easily greet the guest and match them with their correct level
- Review previously completed skills
- Easily pick up where the guest left off.
- Access instructor notes from prior lessons
- Gain insight into skills practiced and areas of focus for each student.
- Support continuity across instructors, resorts and seasons
- Deliver a more personalized experience, even if it's your first lesson with that guest.
- Better understanding of returning students
- Build trust and make stronger connections from the start of the lesson.
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| | Built with Instructor Feedback |
Many of this season's improvements came directly from instructor and supervisor feedback, including: - Lesson History
- Improved Instructor Notes
- Enhanced student transfer
- Student safety photo carryover when transferring students
- Improved photo management
- Better search and navigation
- Streamlined lesson review
- Additional usability and performance improvements throughout the application
We remain committed to continually improving these tools based on the experiences of the instructors and supervisors who use them every day. |
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In the coming months, we'll continue sharing information about new features, training opportunities, device readiness, and best practices to help you feel prepared for next season. Thank you for your continued partnership and feedback as we work together to create an even better experience for guests, instructors, and supervisors. |
This preview has been provided by the Vail Resorts Ski + Ride Center of Excellence. |