Compensable Time Notice: This Newsletter is an optional read and an informative update only. You are note required to read this email. Emails are saved to StoweSnowPros.com and can be read during working hours.

Ski + Ride School Team,

Over the past several months, we've shared updates on Lesson Connect and Ski & Ride School in the My Epic app, including many of the enhancements driven by feedback from instructors, supervisors, and leaders across our resorts.

As we prepare for winter 2026–27, we're excited to share a preview of this season's training program. Whether you're returning to the tools or preparing to use them for the first time, our goal is to ensure you feel confident, prepared, and supported as we continue to build on the lessons and successes of Year 1.

• Return and New Hire Instructor Training
  • Updated Lesson Connect and Ski & Ride School in the My Epic app LIFT Training
• Additional Resources
  • Facilitated in-person training
  • Office Hours
  • Newsletter updates
  • Reference Guide

This training is your introduction and comprehensive overview of the technology investments in Ski and Ride School through this app.

By the end of the LIFT training, you will:

• Understand how to use the applications
• Understand how instructor use of Lesson Connect enhances the lesson experience for guests
• Review updates to Ski & Ride School in My Epic and Lesson Connect
• Complete the BYOD (Bring Your Own Device) acknowledgement and device election

The leadership team will keep you informed when the Lesson Connect application is ready for download.

• During our Return Instructor Training (RIT) resort leaders will guide you through how the applications integrate into our daily operations, as well as any updates from the summer.
• Leaders and trainers will help to familiarize new instructors on how these applications will integrate into their lessons.
• Elective office hours will be hosted throughout the season to provide training and support, answer questions, and help instructors navigate the app.

• Instructors will be compensated for all required training, including the Ski & Ride School in the My Epic app and Lesson Connect LIFT training.
• Instructors have the option to complete all required digital training with your personal phone or on a company computer or device. More information will be shared soon on BYOD (Bring Your Own Device).
• Instructors will be able to reference resource materials like Knowledge Base Articles (KBAs), Policies, the Instructor Handbook, and the Reference Guide for up-to-date information regarding Lesson Connect and Ski & Ride School in the My Epic app. We will be providing teams with plenty of resources to help with the adoption of these new applications.

As we prepare for the upcoming season, we're excited to continue growing Ski & Ride School in the My Epic app across our resorts. The insights and feedback we've received from instructors have already helped improve the experience, and your partnership will continue to play an important role as we evolve these tools. As the season begins, you'll have access to the resources and support needed for a successful transition. Together, we're shaping the future of Ski & Ride School at Vail Resorts.