How do I log in to EpicEmployee as an inactive employee?

The Alumni Service Center is a website for past or inactive team members to access pay statements and tax documents like a W2 or T4, update your personal information, search for resources or get support from our HR team. 

  •  Website: ASC Login - Alumni Service Center

  • Your User ID: Your personal email address on file

  • Password: CHECK YOUR EMAIL FIRST for an email from peopleconnect@vailresorts.com to verify that you are using the appropriate email address!!
    That email from peopleconnect@vailresorts.com will say this:

    • Password: VailYYYYMMDDEpicEmployee!

      • Note: Replace YYYYMMDD, in the Password above with your birthday in the provided format.

Once logged in, you will also be able to access the Alumni Action Center by clicking the buttons to update your info, see pay statements, or view tax documents. Your login info for the Alumni Action Center has been reset to: 

  •  User ID: <employee ID number>

  • Default Password: P$wdXXXXXX (where XXXXXX is your birthdate in MMDDYY). You will be prompted to create your own unique password the first time you log in. Your new password must meet the following requirements:

  • Starts with a letter

    1. At least 8 characters or longer

    2. At least 1 UPPPERCAPS letter

    3. At least 1 lowercaps letter

    4. At least 1 number character

    5. At least 1 special character ! # $ % - _ = + < >

    6. No part of your name

Once in the  Alumni Action Center, you can view and download your W2, T4, other tax documents, and paystubs under the "My Pay" tab.  You can update your personal information under the "My Personal Info" tab.

** If you are having trouble accessing the or downloading your documents:

  • Try going to alumni.vailresorts.com in a different browser than the one that you first tried

  • Try using a laptop or desktop, rather than a smartphone

  • Check that your pop-up blocker is off

  • You have cleared your cache/cookies

If you have questions related to your login details, password, or need your password reset, please contact IT support center at 970-754-4357 (US) You can also write to them at ITsupportcenter@vailresorts.com.

If you are looking to submit a request for support, go to epicemployee.vailresorts.com/alumni and click “Alumni Services” in the top left corner.